At First Hand Care, we are committed to safeguarding the privacy and personal information of our website visitors and users. This Privacy Policy outlines how we collect, use, store, and protect the information you provide to us. By using our website, you consent to the practices described in this policy.
1. Information Collection:
We collect personal information that you voluntarily provide to us through our website’s booking form and other interactions. This information may include but is not limited to:
- Name
- Contact information (email address, phone number)
- Location
- Preferred contact method
2. Use of Information:
We use the collected information for the following purposes:
- To process and respond to your booking inquiries
- To communicate with you regarding your inquiries and appointments
- To provide you with information about our services and updates
- To improve our website’s functionality and user experience
- To fulfill our legal and regulatory obligations
3. Data Security:
We implement industry-standard security measures to protect the confidentiality and integrity of the information you provide to us. However, please note that no data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
4. Sharing of Information:
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and providing services to you. These third-party service providers are obligated to maintain the confidentiality of your information and are not authorized to use it for any other purpose.
5. Legal Disclosure:
We may disclose your personal information if required to do so by law, court order, or legal process, or if we believe that such disclosure is necessary to protect our rights, your safety, or the safety of others.
6. Your Choices:
You have the right to access, update, and correct your personal information. You can also opt out of receiving promotional communications from us by following the instructions provided in our communications.
7. Children’s Privacy:
Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.
8. Changes to this Policy:
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. We will notify you of any significant changes by posting the updated Privacy Policy on our website.
9. Contact Us:
If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us at:
First Hand Care
Suite 422 4 Columbia Court
Norwest NSW 2153.
info@firsthandcare.com.au
0298941291
0401213061
By using our website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our website.